Refund Policy

ALL SALES ARE FINAL

If we made a mistake, such as sending the wrong item, please contact us at firenglass@protonmail.com and we will begin processing your return and replacement at no additional cost to you.

Photos of the incorrect item(s) may be required, and a RMA (Return Merchandise Authorization) will be issued.In order to be eligible for a return, you must email firenglass@protonmail.com

If your shipment qualifies for a return, instructions will be provided. Any/all returns sent back without return authorization will be refused.